Seasonal Bakery Assistant - Christmas Prep

Sugared & Spiced Baked Goods is seeking an enthusiastic individual to join our team as a Seasonal Retail Bakery Assistant during the festive season. This role involves crucial tasks related to the packaging of gingerbread house kits, scooping cookies, and providing customer assistance both in-person and over the phone.

Primary Responsibilities:

1. Gingerbread House Kit Packaging: Execute precise and aesthetically pleasing packaging of gingerbread house kits. Ensure the quality and presentation meet the standards of our bakery.
2. Cookie Scooping: Master the art of cookie scooping with precision and consistency. Contribute to the production of high-quality baked goods through accurate portioning.
3. Box Folding and Preparation: Assist in preparing packaging materials, including folding boxes and organizing them for efficient use during the bustling holiday period.
4. Stocking and Inventory Control: Assist in restocking shelves, monitor inventory levels, and alert the team when supplies need replenishing.
5. Maintaining Cleanliness: Keep the retail area and display cases tidy and well-organized.
6. Customer Assistance: Answer phones and assist customers with inquiries, orders, and product information. Provide exceptional customer service during peak hours.
7. Team Collaboration: Work closely with our small team to maintain a harmonious and efficient working environment. Be adaptable to switch between tasks as needed.

Key Qualifications:

1. Previous experience in a retail or customer service role is a plus, but not required.
2. Natural customer service abilities; ability to match the tone of the team and the brand.
3. Strong communication and interpersonal skills.
4. Strong organizational skills and attention to detail, especially in packaging and presentation.
5. Enthusiastic and positive attitude, especially during busy periods.
6. Ability to handle multiple responsibilities, including answering phones and assisting customers during peak times.
7. Basic math skills; ability to handle cash transactions accurately.
8. Ready to work flexible hours, and availability to work weekends and evenings.
9. Comfortable standing for extended periods.

Duration: Up to 4 weeks, approximately 30 hours/week. This is a seasonal position with an opportunity for extension based on performance and business needs.

Application Deadline: This position begins immediately; the position remains open until filled.

How to Apply: If you possess the requisite skills and are enthusiastic about contributing to a dynamic bakery environment during the holiday season, we invite you to submit your resume along with a cover letter detailing your relevant experience and interest in the position. Submit by email to: amy@sugaredandspiced.ca or complete and submit details below.

Compensation: $15/hour plus tip sharing (average $1.50-$2.50/hour)